THE ADVENT OF THE NEW LAW ON FINANCIAL SERVICE CONSUMER PROTECTION IN RWANDA: A RAY OF SUNSHINE FOR A BORROWER/ FINANCIAL SERVICE CONSUMER

Rwanda

Updated: Mar 10, 2022


Patrick Kasera Okello

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Patrick Kasera Okello

K-Solutions and Partners

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Key description

  • Rwanda has continuously implemented Consumer Protection centered Laws with the aim of ensuring consumers interests promotion and protection. There has however been a notable gap with regard to financial consumer protection. In realizing the important role the existence of a sound financial consumer protection framework plays in the expansion of access to financial services, Rwanda has enacted a n

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General

  • Introduction

  • Principles of protection of a financial service consumer

  • Contracts

  • Prohibited conducts

  • Information

  • Advertisement or Promotional material

  • Interest

  • Completion of loan repayment

  • Complaints and disputes resolution


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